EVOKE Privacy Policy
Last updated October 1, 2026This policy explains what personal information EVOKE collects through evoke869.com, why we collect it, who sees it, and the choices you have.
1Who we are
EVOKE is a web and application development company based in St. Kitts and Nevis. We design websites, build custom applications, and develop WordPress plugins and themes. In this policy, “EVOKE”, “we”, “us” and “our” mean EVOKE, and “the Website” means evoke869.com and any pages, forms, and online store features on it.
We act as the data controller for the personal information described here. By using the Website you acknowledge this policy. If you do not agree with it, please do not use the Website or submit your details through it.
2Information we collect
We collect only what we need to respond to you, deliver our services, and run the Website.
| Where it comes from | What we collect |
|---|---|
| Contact and quote request forms | Name, email address, phone or WhatsApp number (if provided), organisation, the service you need, and the content of your message |
| Chat and enquiry features | The messages you type and any contact details you share |
| Plugin Haven (plugin and theme store) | Name, email, billing details, order history, licence and download records, and support requests. Payment card details are handled by our payment provider, not stored by EVOKE |
| Custom plugin or project requests | Project requirements, files, or links you choose to send us |
| Automatically, when you visit | IP address, browser and device type, pages viewed, referring page, date and time of visit, and your light or dark theme preference |
We do not knowingly collect sensitive personal information through the Website, and we ask that you do not include it in your messages.
3How we use your information
We use personal information to:
- Reply to enquiries and prepare quotes or proposals
- Deliver, support, and invoice the websites, applications, plugins, and themes you commission or buy
- Process orders, issue downloads and licence keys, and send order and security notices
- Keep the Website secure, prevent abuse, and fix technical problems
- Understand how the Website is used so we can improve its content and performance
- Meet legal, tax, and accounting obligations
We rely on your consent (for example, when you submit a form or accept optional cookies), the need to perform a contract or take steps you request before one, our legitimate interest in running and securing a business, and legal obligations. We send marketing emails only if you have opted in, and every message includes a way to unsubscribe. We do not sell your personal information.
4Cookies and similar technologies
The Website is built on WordPress and uses cookies and similar technologies in three ways:
- Essential: keep the Website working, remember your cart and checkout in Plugin Haven, protect forms from spam, and save your light or dark theme choice.
- Analytics and performance: help us see which pages are used and how the Website performs. We use these only where you have agreed, where required.
- Embedded services: content such as maps, fonts, or videos from third parties may set their own cookies once loaded.
You can block or delete cookies in your browser settings. Essential features, such as the cart, may stop working if you do.
5Sharing your information
We share personal information only where needed to run the Website and deliver our services:
- Service providers that host the Website, deliver email, process payments, provide analytics, or support our store, under terms that limit their use of your data
- Professional advisers, such as accountants or lawyers, where needed
- Authorities, where the law requires it or to protect our rights, users, or the public
- A successor business, if EVOKE is merged, sold, or restructured, with notice to you where required
We do not sell or rent your personal information, and we do not share it for third-party advertising.
6International transfers and retention
Our hosting, email, and payment providers may process data on servers outside St. Kitts and Nevis. Where that happens, we choose providers that apply appropriate safeguards to personal information.
We keep personal information only as long as needed for the purpose it was collected:
| Information | Kept for |
|---|---|
| Enquiries and quote requests that do not become projects | Up to 24 months |
| Client and project records | Duration of the engagement plus 7 years |
| Orders, invoices, and licence records | 7 years, for tax and accounting |
| Marketing subscriptions | Until you unsubscribe |
| Server and analytics logs | Up to 12 months |
When the period ends, we delete or anonymise the information.
7Security
We protect personal information with HTTPS encryption, access controls, regular software updates, and limits on who can see client and order data. No online system is completely secure, so we cannot guarantee absolute security. If a breach is likely to put your rights at risk, we will notify you and the relevant authority as the law requires.
8Your rights and choices
Under the Data Protection Act, 2013 of St. Kitts and Nevis, and any other law that applies to you, you may ask us to:
- Tell you what personal information we hold about you and give you a copy
- Correct information that is inaccurate or incomplete
- Delete your information, where we have no legal reason to keep it
- Stop or restrict how we use it, including direct marketing
- Withdraw consent you have given, at any time, without affecting earlier use
To make a request, email us at the address in Section 10. We may ask you to confirm your identity first, and we aim to respond within 30 days. If you are unhappy with our response, you may complain to the data protection authority in your country.
9Children, third-party links, and changes
Children. The Website is for businesses and adults. It is not directed at anyone under 18, and we do not knowingly collect their personal information. If you believe a child has sent us details, contact us and we will delete them.
Third-party links. The Website may link to other sites, including client projects and social media. We are not responsible for their privacy practices, so please read their policies.
Changes. We may update this policy as our services or the law change. The date at the top shows when it was last updated, and we will highlight significant changes on the Website.
10Contact us
For questions about this policy or to exercise your rights, contact EVOKE:
1869691812